Frequently Asked Questions
Everything you need to know about bringing By Bloom into your home.
What is the typical shipping timeframe for furniture?
Most of our handcrafted pieces are processed within 3-5 business days. Standard shipping typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, By Bloom ships exclusively within the continental United States and Canada to ensure the safety and integrity of our larger home decor pieces during transit.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is final sale.
Are the materials used in your products sustainable?
Yes, By Bloom is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and eco-friendly dyes in all of our home collections.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal so you can monitor your delivery in real-time.
What should I do if my item arrives damaged?
Please inspect your delivery immediately. If an item is damaged, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement or refund.